I contacted WFHI support a couple of times regarding some issues with the dialer settings and databa

I contacted WFHI support a couple of times regarding some issues with the dialer settings and databa

I contacted WFHI support a couple of times regarding some issues with the dialer settings and database syncing. When I called, the staff explained the steps clearly and helped me resolve the problems during the first session. However, the wait for connecting to an agent was sometimes long, which slowed down my productivity. The automated updates generally worked without causing disruptions, although one update did temporarily disable some features. Given this mixed experience, I think I will likely need their support again in the future. I expect the system to keep evolving and new questions to arise, so having access to assistance is important to me. Their invoices and payments went smoothly with no surprises, so that part was quite straightforward.