Support was helpful, but might still need their help again
I found the telephonic support to be quite helpful whenever I faced any issues with the software. They were patient and guided me through the steps clearly, which made troubleshooting easier. Although the process was smooth for the most part, there were moments when I felt the explanations could have been more detailed, especially regarding the database and dialer functionalities. I am likely to reach out again in the future since there are still areas where I need clarity before I become fully comfortable using all the features on my own. Despite this, the communication was mostly positive and supportive, which made the process less frustrating than I expected. I appreciate how they stayed on the call until the problem was resolved even if it took a while.