5 out of 55 of 5Verified purchaseSupport and communication
Support was helpful but left too much to discover alone
I appreciate how quick the telephonic support was when I reached out, but honestly, I ended up having to figure out a lot of the software setup on my own. The initial onboarding guides were decent but lacked the depth I expected for some of the integrations I needed. I spent a lot of time experimenting with the dialer and database features before I could get them working smoothly. While updates happen automatically, some changes required me to relearn parts of the dashboard, which wasn’t clearly communicated. So yes, the support people were nice and informative, but a better proactive guide could’ve saved me hours. I’m satisfied with the end result but more structured help earlier would’ve made the process less frustrating overall.