4 out of 54 of 5Unverified experienceSupport and communication
Support was helpful but lacked real-time interaction
The support team responded within a reasonable timeframe whenever I needed assistance, which I appreciated. Their communication was clear and they provided detailed explanations over call and email. Yet, there were moments when a faster response or a live chat feature would have been more convenient. Sometimes waiting for callbacks or emails slowed down progress during critical setups. Nonetheless, the staff remained professional and patient throughout, making the experience pleasant despite these minor delays. I mostly felt heard and supported during the onboarding and usage phases though a quicker connection would definitely have improved my overall impression.