You provided support when I faced issues with the dialer setup, and I found the assistance helpful f
You provided support when I faced issues with the dialer setup, and I found the assistance helpful for those immediate problems. However, when I asked for further clarification on training resources, there was a noticeable delay and less clear communication, which left me less confident to rely fully on your support next time. Your telephonic support was professional initially, but I felt that the ongoing communication and proactive follow-up could be improved. I’m considering whether I would need to reach out again, and I am not certain if the same level of support will be provided promptly. The automatic updates feature seems to be fine and happening regularly, so that's one less thing I worry about. The payment and invoicing process was straightforward, but I think more clarity during onboarding would be better. Overall, I appreciate the help but expect more consistent communication if I need assistance again in the future.