Support was helpful but kind of limited by their office hours
I’ve been using their telephonic support a bit and honestly, it’s a mixed bag. The service itself is reliable and the team is quite patient, which is good. However, the working hours for support don’t really fit with my schedule because I usually work late evenings, so getting quick responses when I need help can be tricky. The software’s otherwise solid, and the automatic updates help keep things running without me having to think about it too much. Signing up and making payments were straightforward processes, so no complaints there. I did appreciate that once I got through onboarding and training, I felt pretty confident in using the dialer and the database features. It’s just the timing with support that’s a bit off for me, but all in all, the experience has been positive with just a little snag there.