support was helpful but it took a bit longer than i thought
I’m still figuring out some parts of the WFHI system and have noticed support is there but you do have to wait a little before you get through sometimes. When I tried calling about how to optimize the database feature alongside the dialer, it took a few attempts to connect with someone who could really explain it clearly. I think this delayed my setup a bit because I ended up spending extra time trying things on my own before I was sure I was doing it right. The telephonic assistance itself was professional and patient when I finally got through, but I wish the response time was quicker. Overall, while the help was there and effective, it’s clear I’ll have to be a little patient and proactive when resolving tricky stuff with WFHI’s software.