Support was helpful but initial setup took a bit too long
Starting with WFHI software was generally positive thanks to good communication from support. It took longer than I had hoped to get fully set up, mostly because I waited for some system updates before proceeding. The support team was responsive and explained next steps clearly, which made the waiting period more bearable. Once I began using the calling tools and the dialer, everything ran smoothly with no glitches. Training sessions were easy to follow and well-paced, helping me get comfortable quickly. The database feature fit well into my workflow, helping me organize contacts efficiently. Overall, the standout part was definitely the telephonic support that made the initial delays less frustrating. The signing up and invoicing process was straightforward and transparent, adding to the smooth start despite some early hold-ups. I appreciate the automatic updates that keep the software current without manual intervention. So, while the initial waiting was longer than preferred, the strong support made all the difference in getting going successfully.