Support was helpful, but I might still need a hand next time
The training and onboarding process was really well structured, which helped me get started without too much difficulty. The team was helpful whenever I reached out, answering my questions clearly and patiently. That made it easier to adapt to the software's different tools and dashboard layouts. However, I do think I might need some guidance again the next time I have to set things up or if there's a significant update. While the help was there, some parts of the training flew past a bit quickly, and I didn't absorb everything perfectly the first time. It's not a bad thing; it’s normal when dealing with software of this complexity. Overall, I’m glad I had this support, but it’s likely I’ll lean on it once more in the future to avoid confusion and to make sure I’m using all features optimally. The mix of good assistance and minor gaps in learning means I appreciate the training but am also realistic about needing a little more help down the line.