Support was helpful, but I did have to wait a bit
When I needed assistance with the calling tools, I contacted the WFHI support team. They were quite friendly and knowledgeable, providing useful guidance on how to handle the dialer effectively. The specific thing that worked well was their willingness to explain things clearly even when I asked the same questions a couple of times. However, there was some waiting involved before I could get through to someone, which was a bit frustrating. It wasn’t unbearable or excessively long but enough to notice it. Once connected, the resolution was quick and efficient. The follow-up after the call also felt timely, which helped reassure me that my issues were being taken seriously. Overall, the support left a generally positive impression, although I think shorter waiting times would make the experience better. The balance between repetition in explanations and the time I spent waiting was acceptable, but I do hope that can improve in the future.