3 out of 53 of 5Unverified experienceSupport and communication
Support was helpful but getting started took longer than I hoped
Hey, so I wanted to tell you about my experience with the support at WFHI. At first, everything seemed easy enough to follow and get started, but then I hit some snags with the onboarding and had to reach out to telephonic support a couple of times. The good part was the support team was friendly and answered my questions well, so I felt helped. On the flip side, it did take a bit longer than I expected before I fully understood how to make the most of the training and software features. The database and dialer tools were neat once up and running, but that initial wait slowed me down. So overall, I appreciate that they care, but if you want to get going fast, it might take a little patience.