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WFHI review

It took me longer than I hoped to get going with the software because the initial setup wasn’t as qu

4 out of 54 of 5Verified purchaseSupport and communication

It took me longer than I hoped to get going with the software because the initial setup wasn’t as qu

It took me longer than I hoped to get going with the software because the initial setup wasn’t as quick as I expected, and that slowed my start. The telephonic support was helpful whenever I reached out; they were patient on the line and answered my questions with care. However, I felt the first contact was a bit delayed, which meant waiting longer to get key features like the dialer fully working. Once through that, the process went smoothly, and I felt more confident with the automatic updates keeping the software current. The invoicing and payment steps were clear and prompt, which was reassuring after I finally got fully set up. Also, the database feature seemed well integrated and user-friendly once running. While support quality was good, I just wished the onboarding flow could have been a little faster so I wouldn’t have needed so much back and forth to get started. Nonetheless, once everything was working, it all fell into place reasonably well and the assistance kept me on track.

Charu SarafPuducherry, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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