Support was helpful but could be quicker too
I found the telephonic support generally responsive, which helped when I ran into small issues or had questions about the software and the calling tools. The priority assistance was effective in clearing things up within a reasonable timeframe, though it sometimes took a couple of calls before I got full clarity. The team was patient and practical, which made communicating easier even when the software’s updates had shifted features unexpectedly. On the downside, the wait times between calls felt a bit longer than I’d prefer, and that slowed down resolving some minor workflow problems. Still, I appreciate that the people involved made an effort to assist promptly and didn’t leave me hanging. Balancing the good and bad, I’d say the support met expectations well but could improve in speed.