Support was helpful, but clarity on some points missing

Support was helpful, but clarity on some points missing

I found the support quite helpful overall. There was a particular time when I reached out about automating updates, and the person I spoke with really took the time to explain the process even though I wasn't very clear in my questions. That specific call made me feel supported. However, outside of this moment, responses sometimes felt a bit generic and less detailed, which left me wishing for more clarity sometimes. The communication in general was friendly and timely, but I think a little more precision in instructions could improve the daily interactions. Still, I appreciate the effort on the support side, as it mostly helped me get through challenges without too much delay or confusion.