Support was helpful at some hours, missing at others
Hey, I’m just letting you know about my experience with their support. I found that the telephonic help was generally good when I caught them during reasonable hours, but sometimes I was working odd timings and they weren’t available then, which was a bit frustrating. Also, when I contacted them, they explained things clearly, but I had to wait a little longer than I expected on a couple of occasions. The database feature works well alongside the dialer, so I was happy with that. The automatic updates didn't mess up my workflow, which was a nice touch. Overall, I’m kind of torn because when support showed up, it was helpful, but their hours didn’t fit perfectly with my schedule. Sign-up and payments went okay without much hassle though, so I guess it’s a mixed bag!