Support was hard to pin down but not entirely useless

Support was hard to pin down but not entirely useless

Trying to get clear answers from support was quite a journey with this product. I found myself going in circles sometimes, looking for specific help or instructions that weren’t immediately obvious on the portal. It took calling multiple times before I felt somewhat confident about how to use certain features or resolve problems. What stood out, though, was that once I finally got through, the telephonic support was patient and genuinely tried to help me figure things out. So while the journey to reach that point was annoying and slowed me down, I can’t deny that the support team’s efforts became a slightly positive part of the experience in the end.