5 out of 55 of 5Unverified experienceSupport and communication
Support was great but some basics missing
Looking back, the telephonic support was very helpful and responsive which gave me confidence during the initial setup and training period. The sign-up and payment process were smooth which made the start less stressful. However, I noticed that some communication regarding automatic updates was missing—I was often surprised by changes before being informed. Despite that, the calling tools and database functioned reliably. Overall, the experience was positive, but adding more proactive update notices would make things even better for users starting out.