Support was good, overall
Honestly, after the initial few days of onboarding, the daily support was more than decent. Whenever I had to reach out, the team was responsive and gave clear instructions, which helped me resolve issues quickly. It was more like texting a friend who knows what they're doing rather than a formal support centre. Sometimes the response time varied, perhaps because it was off-peak hours, but that’s understandable. I really appreciated the patience they showed when I asked the same question multiple times until I got it right. Their communication style felt personal and warm rather than robotic, which made a difference. That said, there were occasional moments when some info wasn’t detailed enough, and I had to ping back a couple of times for clarification. Still, I’d say support is pretty reliable day-to-day, especially once you get past that initial onboarding phase. Calls and messages both worked well, and overall, it feels streamlined. So yeah, support gets a thumbs-up from me, with small room for clearer explanations sometimes.