Honestly, the response times from support were pretty good most of the time. Whenever I had question

Honestly, the response times from support were pretty good most of the time. Whenever I had question

Honestly, the response times from support were pretty good most of the time. Whenever I had questions about how to use the dialer or sort things in the database, they came through fairly quickly. I liked how I could just call and talk through what was happening instead of waiting for emails to get answered. Though sometimes, they seemed a bit distracted and it took longer to get a really clear answer, especially when I needed help going over the training materials for the more complex parts. That was a bit frustrating because I had to keep asking until it clicked. Still, I felt they really wanted to help, and the priority assistance service helped speed things up on a few occasions. The onboarding process was smooth enough, and overall communication was clear. So, all in all, I'd say the support team was quite responsive, but a bit more consistency in their focus would make it excellent. Just a minor reservation in what was otherwise a really positive experience with their communication.