4 out of 54 of 5Verified customerSupport and communication
Support was good, but took some time
Initially, I felt a bit unsure about how my issues would be handled through the support channels. The team was quite professional and knowledgeable, which really helped improve my confidence in the WFHI system as the days went by. Still, I noticed that resolving some queries required multiple follow-ups, which made the total time for full clarity somewhat long. I appreciate how patiently the support staff handled each step, walking me through the software updates and dialer configuration. Despite the delay, the eventual resolution left me feeling fairly confident using the tools provided. It’s a good balance of knowledgeable assistance with a slight reservation about how long it can take to get complete answers.