3 out of 53 of 5Verified purchaseSupport and communication
Support was good but order of steps could improve
Hey, so I found the telephonic support mostly helpful when I called about the dialer and database features, which worked fine most of the time. What I didn’t like much was the way the instructions were given because sometimes the steps felt out of order. Like, I ended up doing some things before others which didn’t make sense when I look back. The updates rolled out automatically and that was convenient but sometimes I wasn’t sure if I had to re-check something on my end. Signing up and paying was easy though, I really didn’t face any issues there. Overall, it felt like a mix of useful help and a bit of confusion in the communication.