4 out of 54 of 5Verified customerSupport and communication
Support was good but missing simpler guides
I found the telephonic support generally helpful when I needed assistance navigating the software features and resolving access issues. It was relatively easy to get through to someone who could explain the dialer usage clearly, and they helped me understand the training material better. However, I felt that the online documentation could be more detailed or organized to help users find answers without having to call. A quick-start troubleshooting guide or FAQs for common problems were missing, which would have made the onboarding smoother. Overall, support did its job, but more self-help resources would improve the experience significantly for people trying to learn at their own pace.