Support was generally helpful though I had to figure things out

Support was generally helpful though I had to figure things out

I’ve encountered situations where support provided clear guidance, especially by phone when I was configuring the database feature. That part worked well and made my workflow more manageable. But honestly, I ended up having to figure out some of the integration and call setup steps on my own. It felt like some answers needed more digging or trial and error to resolve. While the telephonic assistance is reachable, their advice wasn’t always complete, so I was a bit weary of repeating the same explanations multiple times. Still, the invoicing and payment process was straightforward which was at least one positive point in the experience.