Support was generally helpful but not always easy to find
Using the software made me regularly seek support, especially when dealing with payment clarifications and dialer functionality. Finding the right information wasn’t always straightforward; the online resources helped but often I ended up making a call. The telephonic support was definitely responsive and polite, which I appreciated. However, locating exactly what I needed quickly was sometimes a challenge as the instructions were a little scattered, requiring some patience. The automatic updates helped by introducing improvements, though occasionally they also meant relearning some steps. Overall, the balance leaned positive because, despite a few obstacles in navigating support materials, the staff were able to assist effectively when contacted. So I’d say the support experience was good, just not perfectly seamless for first-timers or less tech-savvy users.