Support was generally good, though getting started took some patience
When I first began using the software and training modules, the support team was quite helpful in answering my questions over the phone. They were patient and knowledgeable, which made communicating easier. The sign-up and invoicing process worked fine without any glitches. However, actually getting started with the calling tools and database took some time since initial instructions weren’t fully detailed to cover more advanced use cases I faced. Although I found solutions eventually, it was a slightly slower ramp-up than I had hoped. Still, once I got familiar, the tools performed well and integrated smoothly into my routine. Overall, the support did its job adequately, even if the initial onboarding could be quicker. I would say the software and assistance are solid, with minor room for improving the early stages of use to make setup faster and less dependent on trial-and-error.