Support was generally good, except for small timing hiccup
I found that the support you provided was generally helpful and accessible during my usual working hours. The responses were mostly timely, and the guidance on using the dialer and database features fitted into the times I was logged in and attempting to work. That said, there was a minor reservation: occasionally, when I needed telephonic support, the available support hours didn’t quite align with my schedule. This meant I had to plan calls carefully or wait for the right window to get in touch, which sometimes delayed solving issues. On the plus side, the training materials were there to help me through those times when live support wasn’t accessible. The onboarding flow was logically structured, so I had a good understanding before needing one-on-one assistance. Payment and invoicing processes were clear and hassle-free, which made me feel confident in continuing with the platform. Overall, I’d tell a friend that it works fine but just be mindful of support hours if you work unusual times. That’s my honest take after using it.