Support was frustrating and unhelpful the entire time
From the start, the support experience was disappointing. Whenever things went wrong, my calls for help were met with delay and lack of clarity. The telephonic support seemed unprepared to handle even basic issues, which only made the situation worse. I found myself repeating the same problem multiple times without any resolution. There was no real guide or assistance to get me through the onboarding smoothly. Automatic updates caused unexpected errors, and when I reached out, the responses were generic and unconstructive. This lack of effective communication caused a lot of frustration, making me question the reliability of their service. Payment and invoicing were straightforward, but that was the only positive aspect. Overall, the whole experience felt neglected and poorly managed, which is not what you expect from a service that’s supposed to assist you. My advice is to be cautious, as this did not meet my needs or expectations at all.