Support was friendly but thoda slow when cheezen gadbad ho gayi
Yaar, mujhe bataun toh jab software mein koi problem aayi thi, toh main thodi frustrated thi. Support team se baat karna thoda slow tha, matlab pehle samajhne mein time laga ki kya issue hai. Par jab samajh gaye toh kaafi polite aur helpful the. Phone ke zariye jo assistance mili, usne thodi comfort toh di, par jaldi solution milta toh aur accha hota. Kabhi-kabhi unke response mein wait karna padta, jo busy hone ki wajah se samajh aata hai, lekin wo moment kabhi kabhi tension badha deta tha. Mera overall impression yeh hai ki help milti hai, bas thoda patience rakhna padta hai. Training ke time dialogues bhi clear nahi the initially, toh jab kuch gadbad hui toh easily samajh nahi payi. Phir bhi, wo har baar koshish karte hain problem solve karne ki, jo kaafi achhi baat hai. So, support thoda slow par friendly tha, jo mujhe yeh feel karata hai ki agar main consistent rahi toh ye software kaafi faida mand ho sakta hai.