Support was friendly, but ongoing guidance thoda missing tha
Support and communication during setup were quite warm and patient, which made the initial experience pleasant. The team explained the dialer and database features carefully when I called, so I felt taken care of. Lekin ek cheez ki thodi kami mehsoos hui: after these early interactions, there wasn’t much ongoing assistance or check-ins. I was expecting a bit more regular follow-up or updates on new features through direct calls or messages, kyunki kabhi kabhi automatic updates toh ho jate hain, but their implications samajhna thoda mushkil hota hai bina kisi explaining line ke. Overall, sign-up and invoicing went smoothly, and the priority support when reached was reassuring. Bas thoda lagta hai connection loose ho jata hai setup ke baad, jo shayad continuous support ke bina user confidence ko thoda kam kar deta hai.