Support Was Friendly But Could Have Been Faster at Start
I was pretty happy with how reachable the telephonic support was, honestly. When I first began using the software, I hit a snag with configuring the database and the calling tools, which could have held me up for longer, but thankfully support was just a call away and the person on the other end was quite patient and guided me through step-by-step. That made a big difference because some other platforms I've tried had long wait times or unhelpful answers. That said, I did notice it took a little longer than I hoped just to get my account fully set up after signing up and completing payment. So while the personal touch was great once I reached out, the initial onboarding could have been a bit quicker and clearer to reduce the need for calls. Overall, the support definitely made me feel confident using the software, even if the initial setup time was a bit of a drag.