support was easy to reach but not always clear
So I mostly found the telephonic support easy to get on call with whenever I needed help, which was nice. But I had mixed feelings about the clarity of their answers. Like, sometimes they really helped me fix problems or understand features better, which was great. But other times I felt like the explanation was a bit confusing, or I couldn't follow the steps they told me to do. The part that stood out the most was their patience — they never made me feel rushed or ignored, which of course makes a big difference. However, the documentation seemed lacking in some places, so I ended up just calling instead of reading. Overall, I feel the support system is a solid help but could use clearer guidance and more detailed resources to reduce calls. The database syncing issues I had were only resolved after a few calls, so things do improve eventually.