3 out of 53 of 5Verified purchaseSupport and communication
Support was different from what I expected, with mixed results
Coming from other platforms, I expected quicker and more detailed telephonic support, but this was a bit different. The team was polite and tried to help, but sometimes the responses weren’t as comprehensive as I hoped. The sign-up and payment processes were fairly simple compared to my past experiences, which was good. However, occasional delays in communication made a difference when I needed urgent assistance during onboarding. The automatic updates rolled out without issues, which was positive. Overall, it’s a mixed bag: a decent support setup that doesn’t fully meet the expectations set by previous services I’ve used, but certain parts, like payment and invoicing, were easier and less stressful.