Support was decent, not perfect though
I reached out to support several times during the weeks I was setting up and using the calling tools. On the positive side, the people who answered were polite and tried to help with my issues. However, I did find myself repeating details more often than I expected, which added to the wait. At times, the telephonic wait was longer, and it felt like the team was managing high volume. On the flip side, once they understood my problem, solutions were practical. The database feature was well integrated, but I needed some clarifications that required multiple calls. While payment and invoicing processes were straightforward, the communication could be smoother. Overall, I think they’ve got good service but could reduce wait and repetition. I’d tell a friend that sometimes you wait a bit, but the assistance is genuine and mostly helpful.