Support was decent but thoda slow when things went wrong
Maine jab call dialer ka issue face kiya, toh support team ki baat karni padi. Initially, unhone acha response diya aur mujhe samjhaya ki kya karna hai. Bahut patience se guidance mili, jo ki acha tha. Par jab actual problem aayi, toh response thoda late hua. Main samajhta hoon ki har baar sab kuch perfectly solve nahi hota, par delay thodi frustrate karta hai. Jo bhi queries thi, woh clearly samjha dete hain, bas thoda time lagta tha. Invoicing system thoda confusing laga initially, lekin phir mujhe decode karna pada invoice ke format ko. Sign-up process simple tha, lekin kabhi-kabhi payment confirmation mein delay aata tha. Agar timely support mile toh bahut acha hota. Overall, mujhe lagta hai ki agar unki telephonic support aur thodi fast ho jaye, toh aur better experience hoga. Baaki software ka database feature kaafi helpful raha, usmein koi problem nahi thi. Thoda improvement ki gunjaish hai, par theek hai kaam chal raha hai.