Support was decent but thoda confusing bhi tha
Jab main WFHI join kiya, toh mujhe laga support thoda zyada proactive hoga. Lekin kaafi had tak woh mere expectations ke hisaab se tha. Training sessions achhe the aur software ka interface samajhna easy tha. Par jab real problems aaye calling tools mein, toh lag raha tha ki mujhe self-help pe zyada depend karna padega. Jo telephonic support mila, usme response time thoda slow tha, par finally jo solution mila woh consistent tha. Payment process smooth tha aur invoices jaldi mil jaate the, usmein koi dikkat nahi hui. Overall, service ne mera 70-80 percent expectation cover kiya, baki thoda aur customization chah raha tha main. Jo database feature hai, woh kaafi helpful raha humare daily workflow ke liye. Lekin ek chiz jo mujhe stand out lagi woh tha calling dialer ka intuitive design, jo actually kaafi easy tha use karne mein, especially jab mein call karne laga multiple contacts se. To, matlab ye ki main kahunga ki agar aap thoda tech-savvy hain toh ye product kaafi fit baithta hai, warna thoda patience chahiye hoga. Mujhe lagta hai customer support improve kar sakta hai fast response deke. Overall, positive experience tha, but thoda improvement ki zarurat bhi dikh rahi thi.