Skip to main content

WFHI review

Support was decent but sometimes left me hanging mid-issue

4 out of 54 of 5Verified customerSupport and communication

Support was decent but sometimes left me hanging mid-issue

You know, when I ran into a glitch with the dialer, I called support hoping things would clear up fast. The person on the line was friendly and tried to help, but the solution wasn’t immediate. Sometimes, they’d have to check back and call me later which left me a bit in limbo. I get it though, tech problems can be tricky and it’s not always a quick fix. It felt like the support was doing their best but maybe lacking the resources to nail it on the spot. Still, they kept following up and didn’t just drop the case, which I appreciated. I guess overall I’d say it’s decent support—responsive if slow—but I wish they could have resolved things faster because that would mean less downtime for me. So if you asked me, I’d say just be ready for a bit of waiting sometimes, but you will get some help eventually.

Dhanush KapadiaRajasthan, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy