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WFHI review

Support was decent but kabhi kabhi slow tha

4 out of 54 of 5Verified purchaseSupport and communication

Support was decent but kabhi kabhi slow tha

Maine setup start kiya tha thoda complex lag raha tha, par support team ne kaafi help ki thi, especially jab main calibration kar rahi thi phone aur dialer tools ki. Yeh mostly ek baar ka process tha, matlab initial training phase mein kaafi guidance mili aur uske baad toh main mostly khud handle karti hoon. Telephonic support samajhdaar tha, bas kabhi kabhi response thoda slow hota tha, jo busy hours mein problematic tha. Training sessions achhe the, aur mujhe lagta hai ki agar next time koi naya feature add hota toh main thoda extra madad ki zarurat kar sakti hoon, par overall system achha hai. Automatic updates kaafi smooth hain, toh mujhe zyada sochna nahi padta maintenance pe. Agar tumhe ek acha balanced support chahiye jo overbearing na ho, toh yeh sab reasonable lagta hai, bas thodi planning ke saath.

Varsha ChhabraBihar, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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