Support was decent but I’ll call again if needed
The support I got from WFHI was helpful enough though nothing exceptional. When I faced some issues with the dialer setup in midweek, telephonic assistance guided me through it clearly. I appreciated how they didn’t just send generic emails but talked me through the process. The invoicing part was simple enough, which meant less back-and-forth. However, I’m sure I will need their help again because a couple of features weren’t explained fully during onboarding. The priority assistance is definitely useful if you want fast answers, but it’s not a magic fix for all issues. What stood out was the directness of the communication — no overcomplications or waiting around for days. I’d say the support is solid but not so thorough that I never need to ask again. Still, knowing I can call them again if stuck makes this software a more reassuring choice for managing remote workflows.