Support was decent but explanations caught me off guard
I reached out to telephonic support a couple of times just to clarify some points about the dialer tools and database features. What surprised me was that while they were quite polite and eager to help, the explanations were sometimes a bit technical and hard to follow if you’re not used to software jargon. I expected more straightforward, down-to-earth language. On the plus side, they stuck with me long enough to make sure I understood what to do next, and the priority assistance meant I didn't wait long on the phone. The sign-up and payment discussions were clear and simple, so that was a relief compared to the tech talk. So overall it was decent, but I wasn’t expecting the support conversations to sometimes feel like mini training sessions themselves—somewhat helpful, but you need a bit of patience to keep up.