3 out of 53 of 5Verified purchaseSupport and communication
Support was decent, but a bit unexpected too
I had mixed feelings about the support and communication I got from WFHI. On one hand, the telephonic support was quite helpful when I reached out with questions during onboarding. The team was patient and explained things clearly. However, I found that some responses took longer than I anticipated, and at times it felt like my concerns were not fully understood until I clarified further. Overall, my experience matched my expectations broadly, but I did have a small reservation about the waiting times and the need to sometimes repeat details. Still, the balance between helpfulness and delay was fairly even.