Support was consistent but not flawless
When I started using WFHI's software, I noticed their day-to-day support was consistent enough to keep things moving forward, though not without occasional issues. The telephonic help answered calls and provided guidance regularly, which balanced out moments when I felt stuck with the dialer configuration or database syncing. Over weeks, the automatic updates seemed to reduce small bugs but sometimes introduced changes that needed adjustment. Invoicing and payment process ran smoothly without any hiccups, which was one less thing to think about. Overall, I would say the experience was positive, giving me clear direction and reliable help for most problems, but the system isn’t perfect and can present hurdles that require patience. So my verdict boils down to this: it’s a solid service with room for improvement, yet certainly valuable to integrate into a remote workflow setup.