Support was confusing from start to finish
Honestly, the support process made me feel more lost than helped. The steps they suggested rarely followed a sensible order, and I was bouncing around from one instruction to another without clear guidance. It felt like I kept explaining the same problems over and over, yet the solutions didn’t build on each other logically. The telephonic assistance, although available, seemed reactive rather than proactive with my issues. Even the training seemed out of sync with the software updates, so I was never quite sure if an explanation applied to the version I had. I’ll admit, the payment and invoicing part was straightforward enough, but that’s about it. Everything else required too much of my time trying to figure out the right sequence myself. The overall experience left me feeling weary and doubtful about using the product effectively.