2 out of 52 of 5Unverified experienceSupport and communication
Support was confusing but at least the priority help was clear
Hey, honestly, the support and communication part was kinda all over the place. I mean, the labels on the dashboard and in the help section didn’t really make much sense to me. Like, sometimes I wasn’t sure if the 'call queue' was the waiting list or something else. They really could have used clearer names. But the one thing I have to admit was good was the priority assistance. Whenever I actually got through, whoever helped me was fairly helpful and patient. So yeah, communication was meh and confusing but priority support stood out positively. Kinda felt like they focused more on tactics than explaining the basics well, you know?