4 out of 54 of 5Verified customerSupport and communication
Support was confident but some steps took longer
By the end of my interaction with WFHI’s support team, I felt much more confident using the software tools. The database setup was explained clearly and the dialer functions started working smoothly after a few calls with support. What went very well was how patiently they guided me through the onboarding flow without rushing. However, the payment and invoicing process felt a bit slow, and I had to follow up more than once to get everything set up correctly. Despite that, the telephonic support made a positive difference and I ended up feeling ready to use the system regularly. Overall, I would say their support approach was good, though the administrative steps could be quicker to give a better first impression.