2 out of 52 of 5Verified customerSupport and communication
Support was complicated but dialer worked fine
Honestly, trying to find answers through the support was more difficult than I expected. The documentation felt scattered and I kept having to repeat myself to telephonic support, which didn't help much either. It wasn’t clear where to look for specific info about the database features or automatic updates, so I spent too much time navigating around. However, I have to admit that the dialer tool itself performed well during use once I finally got it set up. Calling quality was good and the interface was surprisingly straightforward. So at least one part of the experience was smooth, even if finding help was a struggle from the start.