4 out of 54 of 5Verified purchaseSupport and communication
Support was competent but a bit less proactive than before
Compared to other platforms I have used, the support team was clearly competent and able to address most of my questions efficiently through telephonic communication. The responsiveness was generally good, making the process less stressful when I encountered minor issues with the database and dialer features. However, I noticed that the support was somewhat more reactive than proactive. For instance, they waited for me to reach out rather than suggesting useful tips or updates that could enhance my experience. While I appreciate their helpfulness when contacted, this slight lack of anticipation meant I sometimes missed out on potentially valuable assistance. Still, overall the support did satisfy my basic needs fairly well.