Support was close to what I expected, thoda better even
Main soch raha tha ki support shayad thoda slow aur limited hoga, because aapko pata hai, remote software-based cheezein kabhi kabhi thodi tricky hoti hain. Par jab main call karta tha, usually response decent tha aur log patience se samjha rahe the. Matlab exactly waisa hi nahi tha jo main imagine kar raha tha, thoda better tha actually. Kabhi kabhi thoda hold karna padta tha par overall feedback ya solutions achhe diye jaate the. Training ke time bhi jab main thoda confuse hua tha, toh unhone patiently jawab diya jo main expect nahi kar raha tha itni detail mein milega. Bas ek chhoti si baat hai ki agar thoda zyada flexible hours hote toh aur achha hota, par fir bhi support experience mujhe theek laga. Achha laga ki mujhe laga tha ki shayad itna help nahi milega, par WFHI ne mujhe surprise kiya, and main aise hi continue karunga.