Support was clear but thoda aur detailed hona chahiye tha
Sabse pehle main support ko call kar ke apni inquiry clear ki thi regarding database feature. Unhone shuru mein achhi tarah se samjhaya ki kaise main apne client entries update kar sakti hoon aur dialer kaise operate hota hai. Phir maine apne invoice ke bare mein bhi poocha, jo recent update se thoda change hua tha, wo bhi explain kar diya. Lekin mujhe laga ki kuch steps ka detailed walkthrough missing tha, for example call scheduling mein kuch advance options ke bare mein. Mujhe ek baar phir se support contact karna pada thoda clarify karne ke liye. Training session ke dauran bhi agenda clear thi, par practically jab main software chalati hoon, tab mujhe zeada explanation chahiye hota hai for certain features. Lekin overall communication achhi rahi aur jo basic doubts the wo solve ho gaye. Thodi aur mehnat se ye experience aur seamless ban sakta tha agar har cheez ka thoda zyada detailed guidance milta.