Support was clear but thoda aur detail chahiye tha
Yaar, mujhe lagta hai ki support team se baat karna kaafi straightforward tha, unhone sab kuch simple language mein explain kiya tha jo samajhna easy tha. Dialer aur calling tools ke functionalities ke baare mein bhi jo confusion tha, wo clear ho gaya jab maine support ko call kiya. Payment aur invoicing process ko bhi ache se samjha diya gaya tha. Par haan, ek major cheez jo miss hui thi, wo yeh ki database feature ke kuch advanced options ko zyada detail mein cover nahi kiya gaya. Jab maine specific queries ki training sessions mein, toh thoda saudhan bhavna dikhayi gayi aur mujhe detailed examples chahiye the. Onboarding bhi thoda fast pace mein tha jo sabko suit na kar sakta. Baat toh ye hai ki overall communication achhi thi, bas thoda aur gehraai honi chahiye thi kisi complex topic pe.