Support was clear and I feel confident now
I called WFHI telephonic support when I encountered a few issues during the initial use of the software. The calls were straightforward, with the staff providing clear instructions and patiently walking me through the problems with the calling tools and dialer. The database feature queries I had were also addressed. Each interaction ended with me feeling more confident in using the software independently. Automatic updates were explained clearly in follow-up calls, ensuring I was aware of any changes that could affect workflow. The sign-up and payment process was also nicely outlined, leaving no ambiguities. By the time I finished training and onboarding, I had no concerns left about software usage or support availability. My verdict: the support is reliable and helpful for ordinary software issues, and it builds user confidence well.